Privacy Policy

Ample Power (Pty) Ltd ("Ample Power", "we", "us") is committed to protecting your privacy and to handling your personal information responsibly and in accordance with the Protection of Personal Information Act, 2013 (POPIA). This policy explains what personal information we collect, why we collect it, how we use and protect it, and the rights you have in relation to it.

This policy applies to our website and to enquiries, support requests and services provided by Ample Power. By using our website or submitting information to us, you agree to the practices described below.

Information we collect

Information you give us. When you complete our contact or support forms, request a quotation, or otherwise correspond with us, we may collect your name, company name, email address, telephone number, physical or installation address, and the details of your enquiry, fault report or service request.

Information we collect automatically. When you visit our website we may collect standard technical information such as your IP address, browser type, device information, pages visited and the date and time of your visit. This may be collected using cookies and similar technologies, and analytics tools, to help us understand how our website is used and to improve it.

How we use your information

We use your personal information to respond to your enquiries and quotation requests; to design, quote, install, service and support solar energy systems; to log and manage support and maintenance tickets; to communicate with you about your project or account; to comply with our legal and regulatory obligations; and to improve our website, products and services.

Legal basis for processing

We process your personal information where it is necessary to take steps at your request before entering into a contract, to perform a contract with you, to comply with a legal obligation, for our legitimate business interests (such as responding to enquiries and improving our services), or where you have given your consent. You may withdraw consent at any time by contacting us.

Sharing your information

We do not sell your personal information. We may share it with trusted third parties who help us operate our business and deliver our services — for example IT and hosting providers, equipment suppliers and sub-contractors involved in your installation or maintenance — and only to the extent necessary. We may also disclose information where required to do so by law.

Cookies and analytics

Our website may use cookies and analytics tools to remember your preferences and to measure and improve site performance. You can control or disable cookies through your browser settings, although some parts of the site may not function as intended if you do so.

Data security

We take reasonable and appropriate technical and organisational measures to protect your personal information against loss, unauthorised access, alteration or disclosure. While we work hard to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

How long we keep your information

We keep your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to meet any legal, accounting, warranty or reporting requirements, after which it is securely deleted or anonymised.

Your rights under POPIA

Subject to applicable law, you have the right to request access to the personal information we hold about you; to request that we correct or delete it; to object to certain processing; and to withdraw consent where processing is based on consent. You also have the right to lodge a complaint with the Information Regulator (South Africa). To exercise any of these rights, please contact us using the details below.

Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the effective date shown below.

Contact us

If you have any questions about this policy or how we handle your personal information, or if you wish to exercise your rights, please contact us:

Ample Power (Pty) Ltd
Shakashead Industrial Park, Ballito, KwaZulu-Natal, South Africa
Email: sales@amplepower.co.za
Phone: 0861 98 98 90

Effective date: 25 July 2026